Please view our Frequently Asked Questions below.
| Question | Answer |
|---|---|
| Who can join MVFCU? | If you live, work, worship or attend school or volunteer in Clinton or Essex County – you are eligible to join. |
| What is a credit union? | A voluntary, not-for-profit cooperative organized by a group of people having a common bond, and democratically administered to encourage thrift among its members, create a source of credit at low rates, and provide maximum service at minimum cost. |
| What is the minimum amount to open an account? | Just a $5.00 deposit will allow you to open a savings account with the credit union. This $5.00 must remain in the account to keep it open. |
| Is there a minimum balance required for checking accounts? | No, we do not require a minimum balance in a checking account. We also offer free checking when you sign up to receive e-statements. |
| What do I do if I lose my debit card? | Immediately call 1-800-543-5073 and notify the credit union. |
| How do I get a new debit card? | You must call the credit union to order a new debit card. |
| How do I sign up for Online Banking? | Click on the “services” tab at the top of our website and then click on “Sign up for Online Banking”. A staff member from MVFCU will contact you with a password and further directions. |
| How do I download the Mobile App? | Go to either the “App Store” for Apple devices or “Google Play” for other devices. The MVFCU App is free. |
